Skip to main content

Novato Unified School District

Engage. Inspire. Empower.

Schools

Quick Links

  1. Departments
  2. Information Technology

Information Technology

Information Technology

Need IT Support?
No matter the question or issue you may have, get the quickest response by emailing or calling IT.

Email [email protected] or call (415) 493-4299 to get technical assistance.

 

  • Novato Unified School District teachers and staff use many different technologies and data application to assist in the education of students.  The IT department’s Data Systems group supports the use of many different programs including our Aeries student information system, Clever portal for student instruction, Email, Google Classroom, and over 80 other applications.  Let us know how we can help you with this software by emailing [email protected].

  • Special requests such as audio/video presentation support, classroom project support
    require a minimum of 72-hour notice through [email protected].

  • A white pair of headphones on a blue circle background. Site Support:

    (For NUSD devices only)
    Users will be able to get assistance with PCs, laptops, monitors, projectors, Chromebooks, iPads, and other devices through the Help Desk.
    The primary method of contact is by Email: [email protected],
    Phone: x4299 or external 415-493-4299.
    If your site would like texting capability, please contact your site tech.

Services

  • Electronic device and application support including laptops, desktops, printers, Chromebooks, iPads, projectors, document cameras, and Yealink phones. (For NUSD Devices only)
  • New technology purchases (authorized by site administration)
  • Websites – Account management, troubleshooting, and WordPress support.
  • Assessments – Software installation and troubleshooting
  • Student tech support – Check with your site tech for a site-specific process.
  • Password resets (Including but not limited to Aeries, Google, Email, Lexia, AR, Reflex Math, StemScopes, Keyboarding without Tears)

Resources for Staff

  • ​​​​​​​

  • ​​​​​​​

  • ​​​​​​​

  • ​​​​​​​

  • ​​​​​​​

  • ​​​​​​​

  • ​​​​​​​

Employee Self-Service

Novato Unified School District offers a Portal for employees to view their pay and tax documentation online through Employee Self-Service. Click here for instructions

 

Resources for Students

Chromebook Care Tips

 

 

Chromebook Troubleshooting Guide
A troubleshooting guide for NUSD Chromebooks, covering common problems and steps to resolve them.

Comcast Internet Essentials

Comcast offers low cost internet access to qualifying families though their Internet Essentials program.

Click on the image below for more information or to find out how to qualify
 

A family smiles while looking at a tablet, with text promoting affordable high-speed internet.